Terms and Conditions

Introduction

Welcome to Cherry’s Candles! These Terms and Conditions (“Terms”) govern your use of our website located at https://cherryscandles.com (“Site”) and the purchase of our products. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

1. Use of the Site

1.1 You must be at least 18 years old to use our Site.

1.2 You agree to use our Site for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.

1.3 We reserve the right to modify, suspend, or discontinue any part of our Site at any time without notice.

2. Account Registration

2.1 You may need to create an account to access certain features of our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 You agree to provide accurate and complete information when creating an account and to update your information as necessary to keep it accurate and complete.

3. Orders and Payment

3.1 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

3.2 Prices for our products are subject to change without notice. The price of a product will be the price displayed on the Site at the time of purchase.

3.3 Payment must be made at the time of order. We accept major credit cards and other payment methods as indicated on our Site. Your payment information is processed securely.

4. Shipping and Delivery

4.1 We offer free delivery on orders over £75 within the regions specified on our Site.

4.2 Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by factors outside our control.

4.3 Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier.

5. Returns and Refunds

5.1 We want you to be completely satisfied with your purchase. If you are not satisfied, you may return products in accordance with our Easy Returns policy outlined on our Site.

5.2 Returned products must be in their original condition and packaging. You are responsible for the cost of return shipping unless the return is due to our error.

5.3 Refunds will be processed within 14 days of receiving the returned products. Refunds will be issued to the original payment method.

6. Privacy

6.1 Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Intellectual Property

7.1 All content on our Site, including text, graphics, logos, images, and software, is the property of Cherry’s Candles or our content suppliers and is protected by intellectual property laws.

7.2 You may not use, reproduce, or distribute any content from our Site without our express written permission.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, Cherry’s Candles shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or the purchase of our products.

9. Governing Law

9.1 These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Cherry’s Candles operates, without regard to its conflict of law principles.

10. Changes to These Terms

10.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

11. Contact Us

11.1 If you have any questions about these Terms, please contact us at [email protected].

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.